SmartMove
The Most Powerful Taxi Dispatch System
Categories
Filters
Technology Partners
Transportation Partners
Description
SmartMove Systems is a global leader in booking and dispatch systems, serving Taxi Networks, Non-Emergency Medical transportation (NEMT) Operators, Fleets, Ride Share Operators, Paratransit, Livery and shuttle service providers with lower-cost & scalable booking, dispatch and integrated call-centre solutions.
SmartMove has been supporting the taxi industry for over 17 years and we value providing a high-quality customisable approach to our customers and we ensure that we are always there supporting you with our experienced 24/7 support team.
SmartMove has been supporting the taxi industry for over 17 years and we value providing a high-quality customisable approach to our customers and we ensure that we are always there supporting you with our experienced 24/7 support team.
Features
Integrated Call Centre Operations
- Flexible call taking options
- Equitable and fair bookings and vehicle dispatch according to your fleet rules or best practice
- Phone system and interactive voice response (IVR) integration to route calls for efficiency and cost reduction
- Driver duress and alarm features to support call-centre or fleet monitoring and response
- Integration with third party booking channel partners
- 24/7 support for your team
Ready to use with customizable Features
- Built on a secure cloud-based platform
- Real-time mapping and data to track and manage vehicles
- Integrated navigation to guide drivers to the correct location
- Regulatory compliance with fatigue management and license enforcement
- API access to facilitate integration with other software and booking sources
- Sophisticated rule capability & customization, for managing complex booking scenarios
- Pre-shift checklists to facilitate driver compliance with fleet guidelines or other requirements
- Agile and feature rich software that can be adjusted to how your fleet needs to operate
End-user Customer Features
- Branded advanced booking app and web booking options for passengers
- Seamless payment functions enabling customers to register their payment cards for a streamlined payment experience
- Passenger communications, including on approach updates and sharable tracking links
- Driver to passenger calling without revealing phone numbers
- Powerful account portal for your valuable corporate or public sector customers
Comprehensive Reporting and Record Keeping
- Access your own data anywhere, any time
- Eliminate paper-based record keeping, and support your drivers with intuitive digital data entry and prompts
- Easily generate and send account invoices efficiently to customers
- Equip drivers and owners to easily retrieve their own end of shift reports or invoices
- Create and save custom reports for front line staff or Management use
Categories
Filters
Technology Partners
Transportation Partners