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PatientPay

PatientPay is redefining healthcare payments with digital-first solutions that help providers collect payments faster, reduce administrative costs, and improve the patient financial experience. Say goodbye to outdated billing and hello to seamless, efficient payments.

Description

Flip transforms inbound billing calls into efficient payment transactions by instantly surfacing real-time PatientPay balance data. Patients can securely pay using DTMF during the call or via a branded SMS link, ensuring a swift and protected process.

Designed to drive pay-ready callers directly into PatientPay’s frictionless experience, Flip streamlines workflow and reduces administrative tasks, accelerating revenue collection. Experience a digital-first solution that meets the unique needs of healthcare providers.

Services

Inbound Billing Call Management

Manage every inbound billing call seamlessly with Flip. This service includes real-time account balance display and immediate payment options, reducing delays and manual intervention.

Real-Time Payment Processing

Experience the power of real-time transaction processing. Flip enables secure DTMF payments and branded SMS link payments, ensuring fast, reliable revenue collection.

Patient Engagement & Support

Enhance patient satisfaction with interactive, digital-first payment experiences. This service focuses on engaging patients with intuitive options, reducing confusion and streamlining their payment journey.

Features

Real-Time Balance Display

Flip instantly surfaces PatientPay balance data during inbound billing calls, enabling immediate, informed payment decisions and reducing delays.

Secure Payment Options

Whether through secure DTMF input during the call or via a branded SMS payment link, Flip ensures a secure and compliant payment process for each transaction.

Seamless Integration with PatientPay

Flip drives pay-ready callers directly into PatientPay’s frictionless experience, streamlining workflow and accelerating revenue collection with minimal manual intervention.

Real-Time Balance Surfacing

Flip automatically surfaces live PatientPay balance data during inbound billing calls, ensuring that pay-ready callers have immediate access to their account details for prompt transactions.

Secure, In-Call Payment Options

Patients can complete their payment securely during the call using DTMF entry, or receive a branded SMS link to pay, all under robust security protocols designed to protect sensitive financial data.

Seamless Digital Experience

By integrating directly with PatientPay’s frictionless digital platform, Flip drives smoother payment workflows—reducing manual intervention and enhancing overall operational efficiency.

Resources

Getting Started with Flip: The Essential Guide

Learn how Flip transforms billing calls into seamless payment transactions and integrates with PatientPay to deliver faster revenue collection.

Flip in Action: Live Webinar Series

Join our live sessions to explore how Flip’s real-time capabilities and secure payment options can enhance your billing efficiency and patient experience.

Optimizing Payment Conversions

Discover effective strategies for increasing payment conversions using Flip’s innovative call handling and real-time processing features.

Live Webinar: Streamlining Patient Payments

Join our experts for a live session on the innovations behind seamless billing processes. Gain practical insights, best practices, and strategies to enhance your patient payment experience.

Harnessing Automation in Healthcare Billing

Learn how automating payment collection with Flip Integration optimizes revenue cycles and reduces administrative overhead, empowering healthcare providers to focus on patient care.

FAQ

Flip is an innovative solution that transforms inbound billing calls into immediate payment opportunities by displaying PatientPay balance data and providing secure payment options.
Patients can pay securely during the call using DTMF or receive a branded payment link via SMS, allowing them to complete transactions quickly within a frictionless digital experience.
Flip drives pay-ready callers straight into PatientPay’s streamlined payment process, ensuring that billing interactions are seamlessly handled and payments are collected faster.
Yes, Flip ensures that all transactions are secure, using methods like secure DTMF inputs and trusted SMS links that maintain patient data privacy and protection.
Healthcare providers and billing teams benefit from Flip by reducing administrative overhead and accelerating revenue collection, while patients enjoy a convenient, digital-first payment experience.