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Order Protection

The Post-Purchase Policy Stack.

Combine order protection, warranties, and returns into one seamless resolution platform—built to manage risk, reduce support volume and boost profit with a single, branded experience.

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Description

Order Protection specializes in providing shipping protection services for businesses.

Shipping issues can create challenges for both businesses and customers, so we offer a solution that turns these problems into new revenue opportunities.

With Order Protection, businesses can rely on our expertise to handle shipping issues 24/7 for their customers, allowing businesses to enjoy more revenue and better customer loyalty.

Businesses can offer order protection at checkout by adding Order Protection's widget to their store. This widget allows customers to opt-in and protect their orders. If a customer experiences a shipping issue, they can easily file a claim through Order Protection. In under 1 hour, Order Protection will send a refund or reshipment to resolve the issue.

What sets Order Protection apart from other providers is our compliance, insurance coverage, and ability to handle all case types, including theft, damage, lost packages, wrong items, and more.

We also offer higher revenue opportunities with monthly payouts from protected orders.

Order Protection prioritizes customer data privacy and security, ensuring that businesses' data is not shared or used for marketing purposes.

Customers trust Order Protection, as evidenced by the positive reviews from brands' customers who appreciate the quick response and excellent customer service.

By choosing Order Protection, businesses can enhance their post-purchase and shipping experience, ensuring a consistent and seamless experience for their customers from checkout to delivery.

Overall, Order Protection makes shipping protection easier and more profitable, making it the smarter and more secure choice for businesses.

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Features

24/7 Customer & Brand Support
Better, faster, stronger 24/7 post-purchase support. For you and your customers.
Customer Experience & Branding
Resolutions—your way. Customize your claims portal for a completely branded experience your customers will remember (fondly).
Optimization Tools
Robust tools to help you maximize your profit. Unlock potential with A/B testing, store credit, and fraud protection.


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Technology Partners