$3.89 Average Revenue Generated Per Automated Session
60% Higher Engagement With Opted-In Shoppers
85%+ Customer Inquiries Automatically Resolved
The Linc Customer Experience Automation platform goes beyond just chat on website to deliver resolution and conversion from pre-purchase to post-purchase and everything in between.
CONSULTATIVE SELLING
Personalized Consultations
Help your customers find what they want with the same level of personal service online as they get in-store with Linc’s Consultative Selling Digital Workers.
BUYING ASSISTANCE
Make Buying Easier for Your Customers
Provide assistance on checking out, locating stores, navigating promotions, and answering all customer questions with Linc’s Buying Assistance Digital Workers.
POST-PURCHASE ORDER SUPPORT
Support Customers After the Sale
Provide your customers with post-purchase order support from pre-fulfillment to post-delivery, and everything in between.
CUSTOMER RETENTION
Turn First-time Buyers into Lifelong Customers
Keep your customers coming back for more by providing a simplified reorder process, fast warranty look-ups, loyalty program support, and subscribe-and-save options.
LIVE CHAT SUPPORT
Empower Your Live Chat and Support Teams
By resolving common, repetitive inquiries with virtual assistance, your highly trained human workforce can focus on issues only they can resolve.
