# Kustomer
> Top-rated CRM for Customer Service, now a part of Meta.

Canonical page: https://marketplace.flipcx.com/partners/kustomer
Marketplace: Flip
Last updated: 2025-12-11
Logo: https://assets.partnerfleet.app/536qf04gw4ivxsmx6o68pmlg6d5z

## At a glance
- Categories: [Helpdesks](https://marketplace.flipcx.com/t/categories/helpdesk)
- Filters: Technology Partners

## Call to actions
- [Read UNTUCKit's Success Story](https://7825174.fs1.hubspotusercontent-na1.net/hubfs/7825174/Case%20Studies/How%20UNTUCKit%20Leverages%20CX%20To%20Drive%20LTV%20-%20Case%20Study.pdf)
- **Get Started** — submit the contact form on https://marketplace.flipcx.com/partners/kustomer

## About
Deliver faster, richer experiences to your customers with omnichannel messaging, a unified customer view, and AI-powered automations. All with Kustomer, now part of Meta.Flip opens & closes conversation right in KustomerFlip includes voicemail transcriptions and recordings right in KustomerIf a call gets to an Agent, Flip opens a conversation and includes the caller's information and selected intents (Agent Assist)With 1-click API integration, brands can see all Flip phone interactions right in a customer's profile.

## Screenshots
- [How UNTUCKit Implemented Flip CX a WEEK Before Black Friday (video)](https://www.youtube.com/watch?v=0TaKvrlimTI)
- ![Kustomer](https://assets.partnerfleet.app/8tx3k1onovtx6n3yr0e4ggu4tdjd)
- ![Kustomer](https://assets.partnerfleet.app/he6gcntsbraklgm4maitdobzb5fm)