Deliver faster, richer experiences to your customers with omnichannel messaging, a unified customer view, and AI-powered automations. All with Kustomer, now part of Meta.
- RedRoute opens & closes conversation right in Kustomer
- RedRoute includes voicemail transcriptions and recordings right in Kustomer
- If a call gets to an Agent, RedRoute opens a conversation and includes the caller's information and selected intents (Agent Assist)
With 1-click API integration, brands can see all RedRoute phone interactions right in a customer's profile.