# Help Scout
> A better way to talk with your customers

Canonical page: https://marketplace.flipcx.com/partners/help-scout
Marketplace: Flip
Last updated: 2025-12-11
Logo: https://assets.partnerfleet.app/m7gjiiez6lp8lrdyo80e0m2e96ig

## At a glance
- Categories: [Helpdesks](https://marketplace.flipcx.com/t/categories/helpdesk)
- Filters: Technology Partners

## Call to actions
- [Request Integration](https://www.helpscout.com/lp/get-a-demo/)
- **Get Started** — submit the contact form on https://marketplace.flipcx.com/partners/help-scout

## About
Manage all your customer conversations in one powerful platform that feels just like your inbox.

## Features
- **Intuitive email support** — The shared inbox that helps your team do more with less, while giving customers a human, helpful experience.
- **Help customers in real-time** — Provide 1:1, live support to your customers on your website or in your app.
- **Proactively support with Messages** — Promote new products, invite customers to reach out, or make announcements with proactive Messages sent through Beacon.
- **Provide customers instant answers** — With a self-service knowledge base, you'll have happier customers and fewer conversations — everyone wins.
- **Out-of-the-box reporting** — Use Reports to track and optimize team efficiency, channel effectiveness, and customer happiness.