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Help Scout
Help Scout
A better way to talk with your customers
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Description
Manage all your customer conversations in one powerful platform that feels just like your inbox.
Features
Intuitive email support
The shared inbox that helps your team do more with less, while giving customers a human, helpful experience.
Help customers in real-time
Provide 1:1, live support to your customers on your website or in your app.
Proactively support with Messages
Promote new products, invite customers to reach out, or make announcements with proactive Messages sent through Beacon.
Provide customers instant answers
With a self-service knowledge base, you'll have happier customers and fewer conversations — everyone wins.
Out-of-the-box reporting
Use Reports to track and optimize team efficiency, channel effectiveness, and customer happiness.
Categories
Helpdesks
Filters
Technology Partners
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