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DigitalGenius

AI Customer Service Automation for Ecommerce

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DigitalGenius automates customer service for leading ecommerce brands using conversational and generative AI.

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Mike Vroom, UNTUCKit

“Our relationships with Flip have always been a two-way street. It’s one thing of many that we value about them.”

Ben Segal, Thesis

“100%, test out Flip. It’s surprising how easy it is to use, and how quickly you see the impact.”

Andrew Jacobson, ReserveBar

“Flip has an excellent product. The sky is the limit for you guys in my opinion.”

Jessica Rose, 310 Nutrition

“Flip is such a no-brainer… low barrier to entry; the ROI is obvious.”

Thomas McCray, SNOW

“That’s great customer experience stuff, so we’ve been pleased.”

Reenu Bhasin, A2B Australia

“True experts in their field… exceptional automation results.”

Terry O’Toole, WHC Worldwide

“The phones stop ringing, but the business keeps coming!”

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Product Releases

Flip’s Analytics Dashboard Shows Call-Level Data More Detailed Than Any Other Platform On The Market
Flip’s Analytics Are Richer Than Ever – Watch As We Take A Deep Dive Through Our New Performance Dashboard
Watch As Flip & Gorgias Work Seamlessly Together To Support Your Customers

Case Studies

Game On: How Rally House Flipped the Script on Customer Service
How Blueline Taxis Flipped Their 3rd Generation Fleet Into Next Gen Voice AI
How HexClad & Flip Built Together To Scale Automation To 80% Of All Calls

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Flip CX, Inc. is a software company that offers an Alexa-like voice AI experience for businesses to optimize their phone channel for better customer service.

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