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Chatdesk

US-based agents and machine learning come together to solve your support ticket backlog and increase conversions on social by 15%.

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Description

Meet Chatdesk, machine-learning powered solutions that supercharge customer support and help everyone succeed.

US-based agents and machine learning come together to solve your support ticket backlog and increase conversions on social by 15%. Connect to Zendesk, Gorgias, Facebook, Instagram, TikTok, and more. 

Features

Outsourced Customer Support

We find passionate followers of your brand, and train them to respond with your brand’s voice and policies from day one. We’ll even handle their hiring and scheduling.

Voice of Customer Analysis

Chatdesk instantly aggregates and analyzes customer feedback from all of your channels - giving you the most comprehensive insights, with way less effort.

Call Deflection

Chatdesk dramatically reduces your inbound call volume and CX costs, quickly shifting callers to chat and self-service resolutions.

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Technology Partners