athenahealth
We provide network-enabled services, mobile apps, and data-driven insights to hospitals and medical organizations.
Description
Flip is an AI-powered voice automation platform that integrates seamlessly with athenaOne to modernize patient access and streamline administrative workflows. Acting as the AI phone front door, Flip manages high-volume inbound calls and instantly handles the tasks that typically overwhelm front-desk and billing teams.
Services
Implementation & Onboarding
Seamlessly integrate athenaOne into your practice with expert guidance. Our service includes custom setup, hands-on training, and dedicated support to ensure a smooth transition and streamlined workflows.
Customer Support & Technical Assistance
Benefit from 24/7 technical support, live training sessions, and proactive performance coaching. Our expert team is committed to empowering your practice from day one and beyond.
AI-Driven Practice Optimization
Leverage our consulting services to harness the power of AI in optimizing billing, reducing claim denials, and streamlining operations. Improve revenue cycle management and administrative efficiency with our tailored solutions.
Features
AI-Native Electronic Health Record
Streamline clinical workflows with an AI-powered EHR that automates documentation and data integration. It provides tailored, real-time insights and complete patient histories from across our network, enhancing both accuracy and efficiency.
Automated Medical Billing & Practice Management
Leverage advanced AI tools to reduce administrative burdens and errors. With automated claim submission, coding support, and streamlined revenue cycle management, practices can achieve faster collections and reduce overhead costs.
Integrated Patient Engagement
Enhance patient experience with self-service tools that simplify appointment scheduling, secure messaging, and telehealth options. This seamless integration ensures that patients remain engaged and can manage their health conveniently.
Resources
FAQ
athenaOne is athenahealth’s fully-integrated, AI-native healthcare platform that combines an electronic health record, medical billing and practice management, and patient engagement tools to streamline operations and improve patient care.
By automating routine tasks with AI-powered tools, athenaOne reduces administrative burdens, minimizes claim errors, and streamlines data integration, allowing healthcare providers to focus more on patient care.
Flip serves as the AI phone front door for athenaOne practices, enhancing communication by simplifying appointment scheduling and patient engagement through intelligent, automated phone interactions.
athenaOne is built with robust data privacy controls that comply with healthcare regulations, ensuring sensitive patient information is securely managed and accessible only to authorized users.
Yes, athenahealth offers comprehensive support including in-person training, live assistance, and a dedicated customer success team to ensure a smooth onboarding process and ongoing support.