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Make Post-Purchase the Best Part of the Customer Experience

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Technology Partners


AfterShip provides a seamless post-purchase experience to drive customer loyalty and additional sales.

- Automatically import your tracking numbers to AfterShip, so you can get current tracking info for all your shipments in one place
- Filter shipments by dates, statuses, couriers, and destinations
- Trace whether all your shipments are being delivered on time and identify any delays/exceptions.
- 7 Standardized tracking statuses

Keep customers informed and up to date

- Embed the AfterShip Track Button for effortless order tracking
- Automatically insert AfterShip’s tracking link to your Shopify store’s order confirmation and order history pages
- Add your tracking link to either your store’s header or footer
- Send delivery notifications to customers and yourself through Email & SMS
- Configure notifications for Info Received, In Transit, Out for Delivery, Available for Pickup, Delivered, Failed Attempt, and Exceptions
- Schedule delivery SMS based on the buyer's timezone
- Auto-send email updates based on the order language for different delivery checkpoints for a delightful post-purchase experience.
- Set up automated email delivery update workflows to auto-alert customers when the order status changes.
- Send shipping notifications from your email address
- Customize messages to include your logo, URL, and product recommendations


Shipment visibility
Get insightful tracking data in one place to resolve delivery incidents faster.

  • Increase customer satisfaction
  • Actionable insights
  • Optimize customer service

Branded tracking page
Provide the best post-purchase experience to drive customer loyalty and additional sales.

  • Increase brand awareness
  • Drive post-purchase engagement
  • Increase repeat customers

Shipment notifications
Continue engaging customers through seamless post-purchase communications.

  • Gain customer trust
  • Increase delivery rate
  • Drive traffic to your website

Get actionable insights into your post-purchase experience and shipping performance.

  • Make insightful decisions
  • Improve the delivery experience
  • Enterprise-grade analytics
Delivery date prediction
Set clear delivery expectations for your customers by displaying accurate order delivery dates.


Technology Partners