AfterShip provides a seamless post-purchase experience to drive customer loyalty and additional sales.
- Automatically import your tracking numbers to AfterShip, so you can get current tracking info for all your shipments in one place
- Filter shipments by dates, statuses, couriers, and destinations
- Trace whether all your shipments are being delivered on time and identify any delays/exceptions.
- 7 Standardized tracking statuses
Keep customers informed and up to date
- Embed the AfterShip Track Button for effortless order tracking
- Automatically insert AfterShip’s tracking link to your Shopify store’s order confirmation and order history pages
- Add your tracking link to either your store’s header or footer
- Send delivery notifications to customers and yourself through Email & SMS
- Configure notifications for Info Received, In Transit, Out for Delivery, Available for Pickup, Delivered, Failed Attempt, and Exceptions
- Schedule delivery SMS based on the buyer's timezone
- Auto-send email updates based on the order language for different delivery checkpoints for a delightful post-purchase experience.
- Set up automated email delivery update workflows to auto-alert customers when the order status changes.
- Send shipping notifications from your email address
- Customize messages to include your logo, URL, and product recommendations
