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Description

When all your point solutions are connected, automating brand interactions is easy. Deliver VIP experiences to everyone on chatbots, SMS, social channels, and more — all from one AI-powered platform.

Features

Core: Answer
Quickly resolve common questions with automated FAQ and smart search capabilities, out-of-the-box ticketing, and use-case driven reporting.

Capabilities:

  • Automated FAQ
  • OOTB Ticketing CRM
  • Analytics
Advanced: Action
Provide personalized responses to specific questions, and facilitate action with segmentation, multilingual NLU, and a breadth of applications.

Capabilities:
Segmentation
  • Multilingual
  • Custom Integrations
  • Mobile Channel
  • Return to Chat Notification
Pro: Anticipate
Anticipate needs and act preemptively across multiple channels with data enrichment, Proactive Campaigns, and IVR to SMS.

Capabilities:
Proactive Campaigns
  • A/B Testing
  • CRM Integrations
  • Data Enrichment

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Technology Partners